Privacy Notice
SECTION 1 - DATA STORAGE AND USE
What type of data do we collect?
At Storja, we store some of the personal information you provide when visiting www.storja.com.mx. While browsing our website, we receive your IP (Internet Protocol) number. When you make a purchase, we collect data such as your full name, phone number, shipping address, and/or billing information. Also, during your visit to the site, pop-up windows may request your email address as part of a subscription to our "email marketing" list.
What type of information do we not collect?
Purchases on our website are secure; Storja does not have access to and does not store sensitive information about your credit, debit cards, or other payment methods. Payments on our website are processed through intermediaries like PayPal and Mercado Pago, which are reliable online payment institutions that act as intermediaries in accrediting online payments.
How do we use your data?
All data is collected securely and for administrative purposes, to provide you with the best service. Data such as the IP helps us to know your browser, operating system, and navigation path within our website, allowing us to continue innovating to offer you a better experience. Your subscription to our "email marketing" lists allows us, with your permission, to send you emails about new products, promotions, and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you make a purchase on our website www.storja.com.mx or subscribe to our "email marketing" list, you consent to the storage and use of your personal data. That is, when you provide personal information to complete a transaction, request information through the contact form, or submit a return request via email, it is inferred that you are aware that your data is being collected and used for a specific purpose.
In some cases, it is necessary to continue communication through secondary means, such as telephone or email, so if we ask you for information through these means, we will directly request your explicit consent.
Consent for the use of sensitive data
When you enter your credit card, debit card, or other payment method data at our website's checkout, you consent that our online payment providers, PayPal and Mercado Pago, make a single charge for the total amount of your purchase. Storja does not request information about your credit cards, debit cards, or other payment methods by any other means.
How do I withdraw my consent?
You can request that your information be deleted from our database at any time by sending an email to storja.jewelry@gmail.com, or you can unsubscribe from our "email marketing" lists by selecting the "unsubscribe" option.
SECTION 3 - DISCLOSURE
Where is your information stored and who has access to it?
The information you provide is stored in our databases and "email marketing" lists and is treated with total confidentiality. At Storja, we do not disclose, misuse, or share our databases with other companies, businesses, or institutions for advertising purposes.
The data collected on our website is used exclusively for administrative, commercial, and customer service purposes. The only exceptions in which we may disclose our information are if a government institution governed under the laws of our country requests it, or if any clause of our Terms and Conditions policy is violated.
SECTION 4 – SHOPIFY
E-commerce platform
Our website www.storja.com.mx uses the services of Shopify Inc., which enables the e-commerce platform used to market our products. The data you provide is collected and stored through Shopify Inc., who makes it available and attainable exclusively for Storja. The entire platform, services, and databases of our website are hosted on Shopify Inc.'s servers, which are governed by the highest security standards in the industry and have the necessary measures to prevent hacking, firewall, malware, and other malicious codes.
Handling of sensitive data
When you make a transaction, Shopify Inc. stores the data of your credit card, debit card, or other payment methods. This information is automatically encrypted using the security features of the payment card industry PCI-DSS. The data is stored only as long as necessary to complete the transaction; once completed, the information is deleted.
The standards set by PCI-DSS are managed by the PCI SECURITY STANDARDS COUNCIL in conjunction with brands like Visa, Mastercard, American Express, and Discover, and help ensure the secure handling of card information on our website. For more information, please refer to the Legal Terms or Privacy Notice of Shopify Inc.
SECTION 5 - THIRD-PARTY SERVICES
Storja uses different services from third-party providers to enable the experience within the website www.storja.com.mx. In general, these providers only collect and use the necessary data to perform the services they provide us. However, providers that process online payment transactions (PayPal, Mercado Pago, etc.) have their own policies, terms, and conditions, so we recommend reviewing their Legal Terms to understand how your personal information will be handled by them.
Likewise, it is important to consider that certain providers may be located or have facilities in another country, under a jurisdiction different from that of Mexico. Therefore, if you decide to continue with a transaction that involves the services of a third party, your information may be subject to the laws of the jurisdiction in which that provider is located.
Links
Depending on your internet browser and device settings, when visiting our website, you may be exposed to advertising or links to other sites. Also, some parts of our website may contain active hyperlinks, which when clicked on could redirect you to another website. When you are redirected to another third-party website or application, it is important to consider that these are governed by policies, terms, and conditions different from ours, so we recommend reviewing their Legal Terms, as we are not responsible for the content or service that such sites may offer.
Google Analytics
Our online store uses the services of Google Analytics to help us know who visits our website, how often, and what pages they visit within our website. Google Analytics only collects generic data derived from the IP, such as geographical location, device, browser, among others, and does not have the authority or capacity to collect personal or sensitive data.
SECTION 6 - SECURITY
To protect your personal information, we consider all necessary security measures and follow the best practices of the e-commerce industry to ensure that your data is not disclosed, shared, or altered. In general, we take all precautions to ensure that your personal data is not misused.
It is important to inform you that the information of your credit card, debit card, and other payment methods is automatically encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
SECTION 7 – COOKIES
Our website uses a list of cookies to provide a better experience. Below, we list the cookies we use in case you wish to disable them:
- _session_id: unique token that allows storing information about the session.
- _shopify_visit: maintains persistent data for 30 minutes from the last visit.
- _shopify_uniq: no data stored, expires at midnight (relative to the visitor) the next day, also counts the number of visits to a store by a single customer.
- Cart: unique symbol, persistent for 2 weeks, stores information about the contents of your cart.
- _secure_session_id: unique token, session
- storefront_digest: unique token, indefinite, if the store has a password, it is used to determine if the current visitor has access.
- PREF: persistent for a very short period, set by Google, analyzes visits to the store and where they come from.
SECTION 8 - AGE OF CONSENT
By using our website, you declare that you are of legal age, if the user is a minor, they must have the supervision of an adult, who gives consent and is responsible for the transactions made online.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so you should review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make significant changes to this policy, we will notify you that it has been updated via email.
SECTION 10 - QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify, or delete any personal information we have, please contact us.
STORJA
Storja.Jewelry@gmail.com
Cancún, Quintana Roo, Mexico.